2011. 9.23 我司發(fā)往印度到付件一票，運(yùn)單號(hào)1Z68WV480467661234 3.9kg 因?yàn)閁PS印度公司的系統(tǒng)問題，客戶付款后其系統(tǒng)沒有更新， 期間UPS中國(guó)一直向我司催款。 而印度客戶急印度UPS已經(jīng)發(fā)送相關(guān)函件證明其已經(jīng)付款！ UPS 中國(guó)于2012.04月凍結(jié)我司賬戶68WV48 導(dǎo)致我司無法發(fā)送其他客戶到付貨物。 我司已經(jīng)連續(xù)兩周跟催，但是UPS財(cái)務(wù)說沒有收到通知，無法解凍 今天2012.04.13再次打電話，其反饋說，系統(tǒng)壞了在維修。 此散漫的服務(wù)態(tài)度實(shí)在令人不滿。 UPS是全球服務(wù)性質(zhì)，不能因其自己本身的系統(tǒng)問題給消費(fèi)者帶來這么大的麻煩 郵件內(nèi)容如下： ---------- Forwarded message ---------- From: Date: Mon, Apr 2, 2012 at 11:41 AM Subject: UPS letter!!!!!!Ugent!!!!!!EBENEZER MOULD COMPONENTS 1Z68WV480467661234 To: Cc: pmehra@ups.com, unavneet@ups.com Dear Anil, Find below the mail which we have sent our UPS counterpart asking that not to follow-up with shipper…… Thanks & Regards, Ramesh Maral Laision Officer UPS Jetair Express Pvt.Ltd. Tel.No. :- 022 2827 6308. ________________________________________ From: Gambhir Siddhant (RRS5WCF) Sent: Monday, April 02, 2012 11:34 AM Cc: Upadhyay Navneet (RSP3NZZ); Mehra Priti (QHH1PXM); Maral Ramesh (VJT2RGS) Subject: RE: UPS letter!!!!!!Ugent!!!!!!MOULD COMPONENTS 1Z68WV480467661234 Hi Partner, We had received freight payment here in India and also send credit amendment by w/e 31st Mar’2012 against trk # 1Z68WV480467661234, So request you that please do not follow with the CN shipper for freight payment. If you are not concern person please forward to Active department. Thanks & Reg. Siddhant P. Gambhir ________________________________________ From: Maral Ramesh (VJT2RGS) Sent: Monday, April 02, 2012 11:17 AM To: Gambhir Siddhant (RRS5WCF) Cc: Upadhyay Navneet (RSP3NZZ); Mehra Priti (QHH1PXM) Subject: UPS letter!!!!!!Ugent!!!!!!MOULD COMPONENTS 1Z68WV480467661234 Dear, Can you pls send the mail to counterpart that we have received the payment and sent the Amendment on 31st March 2012. So pls do not follow-up with shipper……XPRECISION METAL CHINA Thanks & Regards, Ramesh Maral Laision Officer UPS Jetair Express Pvt.Ltd. Tel.No. :- 022 2827 6308. ________________________________________ From: Gambhir Siddhant (RRS5WCF) Sent: Monday, April 02, 2012 10:52 AM To: Maral Ramesh (VJT2RGS) Cc: Upadhyay Navneet (RSP3NZZ) Subject: RE: UPS letter!!!!!!Ugent!!!!!!EBENEZER MOULD COMPONENTS Ramesh, We send it by last w/e 31st Mar’2012. Thanks & Reg. Sidd